Carter Solutions LLC – Waco, Texas

Making life easier for businesses, nonprofits, and professionals.

Information Research – Systems – Digital Security – Proofing – Quality Control

Carter Solutions leverages technical and operations experience to ensure organizations and people are informed, efficient, secure, and presentable.

Ask yourself:

• Are my systems functioning correctly, such as my website, inventory management, and customer relationship manager? Are they driving customers away and making operations inefficient?
• Are my business-critical files secure?
• Is my public content as polished as it could be?
• Are my emails actually reaching customers and vendors, or are they landing in spam folders? Is my email address set up correctly so that others cannot impersonate me?
• Could my current content and processes expose me to potential legal trouble?
• Am I spending too much time tracking down information when someone could do it much faster while I spend time on more important things?

These are all important questions, and when they’re not answered with a resounding “yes” it can often lead to issues that many organizations and individuals don’t realize exist until they become a major problem. By that time the cumulative damage could be immense, in terms of time, money, and reputation.

We specialize in identifying and resolving these issues before they become a major problem for you.

Services

Information Research

Need information but don’t have time to find it? We offer data research services, collecting and assembling a variety of information to help you make informed decisions in both a professional and personal capacity.

From finding candidates or reviewing applicants, performing retailer research for wholesalers, compiling and reviewing vendors, getting quotes, finding contact information, or more personal research such as reviewing service options for sensitive and confidential needs, the information research options are vast.

Your time is valuable. Carter Solutions can obtain a variety of information quickly and efficiently.

Invest in your Knowledge

Proofing & Press

Having a second set of eyes on content helps catch errors we wouldn’t otherwise see. Email marketing to customers, signage, social media content, newsletters, anything that has wording on it is susceptible to spelling, grammar, spacing, and punctuation errors.

These errors occur frequently, damaging brand reputation by decreasing trust with customers and reducing the reach of digital content.

We offer quick proofing services to help ensure that this does not happen.

We also offer press release services, helping you identify when a press release makes sense, creating it, and sending it out to local news media on your behalf.

Invest in your Image

Website Auditing

The professionalism of a website is an extension of the professionalism of an organization. Errors and broken functionality discourage potential customers. Copyright infringement, even accidentally, can cost thousands of dollars.

We’ll assess your website and provide solutions to ensure your customers get the information they need, the functionality they expect, including ADA compliance, and help prevent copyright lawsuits from disrupting your operations.

Most customers won’t tell you your website is broken, and copyright law firms won’t let you off with a warning. Get ahead of these issues.

Invest in your Quality

Systems & IT Support

Many organizations aren’t in a position to have an in-house IT department and contracting with a Managed Service Provider (MSP) can be an unviable option if your needs are limited. For certain systems, some vendors are unable to provide adequate support for an organization’s specialized needs. Sometimes, systems simply are not used efficiently.

We help fill these gaps by offering support services on a project-by-project basis and ensuring you get the most out of your systems.

We can also analyze your email marketing operations to ensure they are technically optimized, keeping your emails out of your customer’s spam folder, increasing open rates, while also ensuring your email addresses cannot be impersonated by malicious actors. Don’t have a custom email address? Emails sent from free email accounts are more likely to land in a spam folder or be rejected entirely. We can set up a custom email address for you as well.

Invest in your Systems

Digital Security Auditing & PCI Compliance

A security breach can bring operations to a halt and cause loss of trust, and potential legal action, from vendors and customers. Total losses exceeded $10.3 billion in 2022 due to over 800,000 cybersecurity attacks, primarily through phishing emails, data breaches, data extortion, and payment scams.

Anyone that processes payments with debit/credit cards must be PCI compliant. That means a secure payment system, controlled access, and an Information Security Policy. An organization that finds itself out of compliance can lose its merchant accounts and be unable to process payments. In some cases, merchant accounts have been frozen while holding millions of dollars in revenue, effectively crippling an organization’s liquidity. We help ensure PCI compliance.

We’ll audit your systems to reduce vulnerabilities for attackers, secure and preserve your data, and provide training to keep security tight.

Invest in your Security

Make an investment, contact for consultation.

About

Owned and operated by Stephen Carter, a native Wacoan who has over a decade of experience working in IT in both corporate and nonprofit sectors, and over 15 years of experience managing nonprofits.